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Terms & Conditions

1. Introduction

These Terms and Conditions ("Agreement") govern your enrollment and participation in the diet, nutrition, wellness, and Ayurvedic programs offered by Fitness Vibe, founded by Dr. Niharika Singh ("We", "Us", or "Our"). By enrolling in any of our services, you ("Client") accept and agree to the terms below.

 

2. Nature of Services

Our programs focus on lifestyle correction, disease reversal, weight management, and Ayurvedic wellness. These services do not replace medical advice or treatment. Clients are encouraged to consult their healthcare provider before beginning any program, especially if under medication or facing medical conditions.

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3. Personal Responsibility & Program Commitment

Clients agree to:

  • Provide accurate medical and lifestyle details at the time of enrollment.

  • Follow the plan sincerely and remain accountable for implementation.

  • Understand that results vary based on effort, compliance, and body type.
     

4. Program Validity

  • All programs purchased are:

  • Non-refundable

  • Non-transferable

  • Non-extendable

  • Cannot be paused or put on hold for any reason
     

5. Payments & Refund Policy

  • Full payment must be made in advance.

  • No refund shall be initiated under any circumstance once the plan is shared.

  • Discounts or offers cannot be clubbed or adjusted once billing is complete.
     

6. Plan Delivery Timeline

  • Diet plans and programs will be shared within 24–48 working hours after consultation or form submission.

  • Working hours: Monday to Friday, 09:30 AM – 06:00 PM IST

  • The clinic is closed on Saturdays, Sundays, and Public Holidays.
     

7. Communication & Follow-Up Policy

  • It is the client’s responsibility to stay in touch if any communication is missed or delayed.

  • We are not liable for missed messages, unacknowledged calls, or unread updates by the client.

  • Support and follow-ups are available within 24–48 working hours of a query.
     

8. Appointments & Rescheduling

  • Appointments must be pre-booked.

  • Missed appointments or delayed responses will not be adjusted or compensated.

  • Follow-ups not taken during plan validity will be forfeited automatically.
     

9. Panchakarma & Diagnostic Tests Disclaimer
If we recommend any Panchakarma therapy, diagnostic tests, or blood work:

  • It is purely a supportive suggestion based on Ayurvedic or clinical needs.

  • We are not responsible for any errors, results, or outcomes from third-party labs, therapists, or service providers.
     

10. Testimonials, Photos & Social Media

  • Client photos, reviews, and testimonials may be used for promotional, educational, or informational purposes without written consent.

  • All content remains the intellectual property of Fitness Vibe and cannot be reused or redistributed.
     

11. Data Privacy & Usage
All personal and health information shared by the client is handled confidentially and stored securely as per applicable Indian data protection guidelines.

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12. Limitation of Liability

  • We are not liable for health consequences resulting from incomplete disclosure or poor adherence to the plan.

  • No guarantees on weight loss or disease reversal are offered; outcomes depend on individual effort and condition.
     

13. Jurisdiction

All legal disputes, if any, shall be subject to the exclusive jurisdiction of courts located in Mohali, Punjab, India, and governed by the laws of the Republic of India.

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14. Consent & Declaration

By enrolling, the client confirms that:

They have read and agreed to these Terms & Conditions.

They understand the nature, limitations, and scope of the program.

They voluntarily choose to participate and accept full responsibility for their health outcomes.

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Dr. Niharika Singh

Founder – Fitness Vibe

RYT-200 | Ayurvedic & Modern Nutritionist

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